the difference. Specifically, it could mean the difference between a huge (and likely unnecessary) fight and a fairly civil interaction. What I like to do is physically pause, take a giant deep breath, and clear my mind before moving forward at all.
2. Keep Calm
According to RobertHalf.com — a staffing service company’s blog that offered advice on handling workplace rudeness — you can effectively discourage rudeness by remaining calm and appearing in control on your response(s). That deep breath you already took? It relaxed you a bit, right? Keep that low-key momentum going throughout the interaction.
3. Consider The Other Person’s Point Of View
Keep in mind that it could be the person’s behavior that day, and not the person themselves, that’s causing them to be cranky to you. If you know the person, and are aware that they are not a bad person, consider
it situational. Based
